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a living room with a couch and pillows on it at Shenandoah Properties in Lafayette, IN 47905

Frequently Asked Questions

Tours are free and available in person or on the website.

Appointments are preferred, so our leasing staff can make sure the right unit is available to show you. Photos are available of every type of floorplan, however!

Our office located on-site and is very accessible, Monday-Friday 9am-6pm and Saturday 10am-4pm.

Applications are available on our website or on paper in the management office.

If you provide all the necessary documents at time of application, approval decisions are usually made in 48 business hours.

The application fee is $114.00 for the first applicant and $20 for each additional applicant (over 18 years old). The application fee covers your credit & background check, plus reserves the unit before others can rent it. The application fee is NOT refundable. 

You will pay pro-rated rent, applicable pet fees/deposits, and a potential security deposit (if required) on move-in day. The lease is signed electronically at your convenience 7-10 days prior to move-in.

Know the rules of the community, be a kind & considerate neighbor, and pay rent on time

Rent can be paid by online ACH, by check, money order, or cashier's check. Our office does not accept Cash or Credit Card for rental payments.

You simply login to our resident portal and make one-time payments or setup auto-pay to pull the 1st each month

$10 trash fee, $35 pet rent per pet, resident pays all utilities separately

Utilities are not included and are paid separately by the resident to Tipmont (electric), City of Lafayette (water/sewer), and Center Point Energy (gas)

Once your unit is assigned, our office will provide a checklist with your new address and how to setup utilities

Comcast and Metronet are available cable and internet providers at Shenandoah Properties 

Yes. If a resident refers an applicant and we are made aware, once the new applicant moves in, that resident will receive a $75 check in the mail within 45 days.

Guests are allowed on property, but visiting dogs are NOT allowed - Residents are completely responsible for their guest's behavior

If you transfer within our community, your deposit will transfer if you have no fees at move-out. If you transfer to our sister properties, you will pay a new deposit upon transfer.

Resident pays 2/3 of the remaining rent on the lease OR 2 month's rent value, whichever is greater.

Our property offers a 24 hour fitness center, swimming pool and sundeck during the summer, recycling services, 24-hour emergency maintenance, snow removal, lawn care, on-site management, pet-friendly, & an online resident portal for payments and work orders

The pool and sundeck are available from Memorial Day weekend to Labor Day weekend during the hours of 10am-10pm daily.

Yes, in the garden apartments, the parking is open and not assigned. Duplex &Cottage residents have their own attached garage and a driveway for parking multiple cars.  Coach Home residents have their own garage along with open parking. Street parking is NOT permitted.

A full-size washer and dryer are provided in each unit's utility room.

Yes, with restrictions: dogs must be under 40 lbs. full grown, all pets must be registered by providing vet records with weight and vaccination details. Max of 2 pets are allowed per unit.  Pets must be leashed and accompanied by the owner at all times. Pet waste must be picked up immediately.

$35 monthly pet rent per pet, $300 non-refundable + $200 pet deposit per unit

40 pound weight limit - no large or aggressive breeds allowed - Policy is VERY strict

Washer & Dryer, Dishwasher, Electric Range, Microwave, Garbage Disposal, Refrigerator w/ ice-maker 

Furnished apartments are not provided by our company. We recommend CORT Furniture to furnish apartments.

Short Term leases are offered after the first 12-month lease has been completed. The Short term fee is $100 additional monthly.

Yes - there is a separate application for Businesses/Corporations.  Please inquire with the office directly.

No, packages are NOT accepted at the leasing office.

The fitness center is open 24 hours a day - resident use their own personal code to enter the clubhouse after business hours.

Treadmills, ellipticals, free weights, training bench, stationary bike, full gym machine

The Shenandoah Clubroom can be rented during non-business hours by residents only for parties or gatherings for a $150 fee. We have a contract that you sign. A maximum of 25 guests. The pool and fitness center are NOT included in the clubroom rental and are off-limits for non-residents during such events.

From I-65 head West down SR-26, turn right at SR-26 and Shenandoah Dr light, go straight past Rome Dr and turn right into the main entrance of Shenandoah Properties 

South Street and Union Street

There are 3 City Bus stops along Shenandoah Drive

I-65, Columbian Park Zoo, Riehle Plaza & John T Myers Pedestrian Bridge, Wildcat Creek Winery, Clegg Memorial Garden, Prophetstown State Park, Tropicanoe Cove, Tippecanoe Mall, Purdue University & minutes from tons of other dining and shopping options

Lafayette School Corporation: Glen Acres Elementary, Sunny Side Intermediate & Jefferson High School

Shamrock Dog park 3.1 miles

Munger Park .6 miles,  Murdock Park 1.6 miles, Columbia Park 1.4 miles & Happy Hollow Park 3.3 miles

Target, Goodwill, Tippecanoe Mall, Lafayette Pavilions, Market Square Shopping Center, Wal-Mart & Meijer

Starbuck (inside Target) 900 ft,  Java Jo'z .8 miles, Fuel Coffee 1.7 miles, Copper Moon Coffee 1.7 miles

Full Maintenance Turn Checklist including replacing parts to HVAC and appliances, professionally clean flooring or install brand new depending on age/condition, professional painting, profession cleaning 

On-site maintenance is available during business hours.  A technician is also on-call 24 hours a day for maintenance emergencies

Maintenance work orders can be submitted online (non-emergencies), by calling the office and speaking with a leasing agent, or by leaving a voicemail for the office after hours. After-hour emergencies are handled by calling the office number & following the prompts to leave a message for the on-call technician, who will call you back within minutes.

Maintenance issues are handled in order of priority (emergencies first), then in the order the work orders are received.  Our property strives to complete all work orders within 24-48 hours (emergencies are completed immediately)

A lockout is considered an emergency, so a member of our staff or an on-call technician can always let you inside

Yes, you can decorate, hang curtains, hang pictures, mount televisions, etc. - it's YOUR HOME and should feel like home! There is no penalty as long as holes in the drywall are average nail/screw size at move-out. Residents can even paint their apartment, but it will need to be returned to the original color (Tempest Antique White) at move-out or there is a painting fee due.

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Our team is always ready to answer your questions.